What We Collect and Why We Hold It
We collect the information you give us when you register — name, contact details, date of birth — and the transaction records created when you deposit or withdraw via JazzCash, Easypaisa or Raast. Device identifiers, browser type and session logs are captured automatically each time you
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access the platform from a mobile browser or app. We use this data to verify your identity, process your wallet transactions, detect unusual account activity and respond to support requests. Payment data linked to JazzCash or Easypaisa transfers is retained only as long as transaction records
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require it under applicable rules. We do not sell your personal data to third parties for marketing. Data shared with payment processors — including Raast bank-to-bank transfers — is limited to what those processors need to complete your transaction. Your data is stored on servers with
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SSL encryption in place. Access is restricted to staff roles that require it. Where local law in Pakistan governs how we handle your data, we follow those requirements. Availability of certain account features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.